PRIVACY POLICY

 This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website, contact us, or book any tourism related service, package or travel arrangement through us.
 

By using our website or submitting your information to us, you agree to this Privacy Policy.
 

What Personal Information We Collect
 

We may collect the following information:
 

- Name, Email, Phone Number, Country of Residence
- Travel Preferences, Trip Dates, Interests, Travel Group Details
- Passport / ID Information (only when required for confirmed reservations)
- Payment Information (processed securely via authorized payment partners)
- Website Analytics, Device Info, Cookies & IP address
 

We collect this information so we can respond to your query, customize your travel needs, and complete reservations and experiences.
 

How We Use Your Information
 

We use your information to:
 

- send travel quotations, offers & trip information
- manage bookings, reservations & itinerary processing
- handle payments and invoicing
- communicate with you before, during and after travel
- improve travel services, destination updates & customer experience
- send marketing emails or offers you might be interested in
(you can unsubscribe at any time)
 

Sharing of Information
 

We only share your information with trusted tourism partners when required to complete your travel. This may include:
 

- Hotels, Transportation Companies, Activity Providers, Local Tour Operators
- Airlines, Ferry Companies, Cruise Operators (when needed)
- Government Tourism Authorities (for entry permits, legal compliance)
 

We do not sell or rent personal data to advertisers or external marketing companies.
 

Data Protection & Security
 

We take reasonable measures to protect your information against unauthorized access, misuse or loss. However, no method of online transmission is 100% secure.
 

Data Retention
 

We keep your data only for the period needed to fulfill bookings, comply with tourism regulations, accounting / tax obligations, and improve future services.
 

Your Rights
 

You may request:
 

- Access to your data
- Correction of inaccurate information
- Deletion of your information (when legally possible)
- Unsubscribe from marketing emails at any time
 

You may contact us for any request.
 

Contact Us
 

For questions regarding this Privacy Policy or any data request:
 

Email: info@makemeroam.com
 

Changes to this Policy
 

We may update this Privacy Policy from time to time. Any changes will be posted here with a revised update date.

 

 These Terms & Conditions apply to all travel packages, experiences, tours and services booked through our website or through direct communication with our team. By making an inquiry, booking, deposit or full payment — you agree to be bound by these Terms.
 

1. Our Role
We operate as a Tour Operator based in Egypt. We arrange, coordinate and deliver tourism services together with trusted travel partners, hotels, transportation providers, and licensed tourism suppliers across Egypt.
 

2. Booking & Payments
A deposit or full payment is required to secure your booking.
Prices may vary depending on availability, season and supplier changes.
Full payment deadlines will be communicated before confirmation.
 

3. Travel Documents & Responsibility
Travellers are responsible for valid passports, visas (if required), and travel insurance. Requirements vary based on nationality.
 

4. Changes & Modifications
We reserve the right to modify itineraries if needed due to weather, road closures, government instructions, flight changes or operational reasons.
 

5. Health & Safety
Travellers should be in reasonable health to join tours. Any medical conditions must be disclosed in advance.
 

6. Behaviour & Respectful Conduct
We may refuse service if behaviour becomes abusive or unsafe.
 

7. Liability Limitation
We are not liable for force majeure, delays, weather issues, airline disruptions, third-party failures or events beyond our control.
 

8. Governing Law
Terms are governed by laws of the Arab Republic of Egypt.

 

 We understand that travel plans can change. This policy explains how cancellations, changes and refunds operate for tourism services booked with us.
 

1. Cancellation By Traveller
- More than 30 days before: deposit may be partially refundable depending on suppliers
- 15 to 30 days before: up to 50% cancellation
- 14 days or less before: 100% charges apply (no refund)
 

2. Cancellation by Us
If we cancel for operational or safety reasons, we will offer new dates or refund unused portion.
 

3. No Show
100% charge applies.
 

4. Force Majeure
No refunds are provided due to government actions, weather, natural events, strikes or airline disruption.
 

5. Refund Process
Refunds (if eligible) are processed via same payment method.
 

6. Travel Insurance
Highly recommended.

 

 Information on this website is for general tourism information only. Prices, availability, entrance fees, schedules and services may change without notice due to the operational nature of tourism in Egypt.
 

Travel Risks & Responsibility
Travel involves risk. By booking, you acknowledge you participate voluntarily and at your own risk.
 

Third Party Providers
We work with independent tourism suppliers. We are not responsible for actions or delays caused by third parties.
 

No Guarantees
We do not guarantee accuracy of website information.
 

Limitation of Liability
We are not liable for any direct or indirect damage, loss, delay or incident arising from travel services booked.
 

External Links
We do not control third-party sites linked on this website.
 

Consent
By using this website or booking tours, you agree to this disclaimer.